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Consultation has concluded
Community consultation for the Rates and Charges Financial Hardship Policy closed on Friday 8 March 2024.
The Policy was endorsed by Council at the ordinary meeting of Council on Tuesday 19 March 2024. A copy of the Policy can be found on the right hand side of this page or on Council's website.
Council policies are regularly reviewed as part of our governance processes.
The “Rates and Charges Financial Hardship Policy” has been reviewed and, as the policy effects the public, is available for community feedback.
The policy, first implemented in 2003, outlines Council’s commitment to providing a range of financial assistance options with respect to rates and charges. Options for such rate relief due to financial hardship include payment arrangements, deferment or a waiver rates and charges.
The reviewed Policy incorporates proposed new delegations regarding the granting of a waiver of legal fees, and the commencement of legal proceedings for recovery of unpaid debt. In addition, definitions have been included for both Hardship and Financial Hardship that are aligned with the amended legislation.
How you can be involved
You can review the DRAFT Rates and Charges Financial Hardship Policy (found on the right hand side of this page) and leave your feedback below.
Consultation is open until 5.00pm Friday 8 March 2024.
Alternatively, you can email your feedback to council@mansfield.vic.gov.au or deliver a written submission via post or in person.
A hard copy of the DRAFT Policy is available to view at the Council Municipal Office at 33 Highett St Mansfield.
How we will use your feedback
Your feedback will be used to inform further development of the Policy prior to its presentation to Council for adoption.
Community consultation for the Rates and Charges Financial Hardship Policy closed on Friday 8 March 2024.
The Policy was endorsed by Council at the ordinary meeting of Council on Tuesday 19 March 2024. A copy of the Policy can be found on the right hand side of this page or on Council's website.
Council policies are regularly reviewed as part of our governance processes.
The “Rates and Charges Financial Hardship Policy” has been reviewed and, as the policy effects the public, is available for community feedback.
The policy, first implemented in 2003, outlines Council’s commitment to providing a range of financial assistance options with respect to rates and charges. Options for such rate relief due to financial hardship include payment arrangements, deferment or a waiver rates and charges.
The reviewed Policy incorporates proposed new delegations regarding the granting of a waiver of legal fees, and the commencement of legal proceedings for recovery of unpaid debt. In addition, definitions have been included for both Hardship and Financial Hardship that are aligned with the amended legislation.
How you can be involved
You can review the DRAFT Rates and Charges Financial Hardship Policy (found on the right hand side of this page) and leave your feedback below.
Consultation is open until 5.00pm Friday 8 March 2024.
Alternatively, you can email your feedback to council@mansfield.vic.gov.au or deliver a written submission via post or in person.
A hard copy of the DRAFT Policy is available to view at the Council Municipal Office at 33 Highett St Mansfield.
How we will use your feedback
Your feedback will be used to inform further development of the Policy prior to its presentation to Council for adoption.
